Service Mavens

Service Mavens Episode 1: Justin Goo

My first guest is Justin Goo. Justin is the GM and Bartender at Bourbon and Branch, the world-renowned speakeasy in San Francisco. If You haven’t been to Bourbon and Branch before, call in to get a password, don’t order a Cosmo and follow the RULES! Justin has worked in every aspect of the industry from dive bars, nightclubs, restaurants and craft cocktail joints so his experience is diverse and his perspective is unique. He’s spent time at Restaurant Gary Danko and he helped open Alexander’s...

Welcome Mavens

Welcome Mavens

Welcome to Service Mavens, My name is Austin Degenhardt and this is my first blog post... ever.  In this post I will tell you a bit about myself and why I am doing a blog and podcast. I will give you an idea of what can be expected here and paint a clear picture of who and what we will be talking about. Give it a shot, it will be fun. WHO AM I? I was a bartender and now I am an entrepreneur developing a footwear brand for service industry professionals to match the quality, performance, an...